Admin / Customer Service Assistant Vacancy at Abuja Central Park

Central Park is a nature themed family park aimed at creating valuable and social experiences for our larger human family; for healing, community, education, adventures, positive energy and inspiration. We are recruiting to fill the position below: Job Position: Admin / Customer Service Assistant Job Location: Abuja (FCT) Employment Type: Full-time Duties and Responsibilities
  • Answering phones and routing calls to the correct person or taking messages
  • Filing and retrieving corporate records, contracts, documents, and reports
    .
  • Accurately recording minutes from meetings
  • Using various software, including word processing, spreadsheets, databases, and presentation software such as Canva
  • Making travel arrangements for executives
  • Provide visitors with information on Central Park’s services and facilities
  • Tour visitors around the park’s facilities
  • Maintain a positive, empathetic, and professional attitude toward customers at all times
  • Respond promptly and courteously to customer inquiries
  • Acknowledge and resolve customer’s complaints
  • Communicate effectively and coordinate with colleagues
  • Ensure customer satisfaction and provide professional customer support
  • Liaise with printing vendors on procurement of staff uniforms, ID cards and other office supplies
  • Prepare requisition and document records of all transactions with vendors
  • Assist with other administrative duties such as drafting correspondents, proposals, external/internal memos, etc.
Requirements / Skills
  • Candidates should possess a Bachelor’s Degree qualification with 2 – 5 years of work experience.
  • Communication (written and verbal)
  • Prioritization and problem-solving.
  • Organization and planning.
  • Research and analysis.
  • Attention to detail.
  • Customer service.
  • Phone Etiquette.
  • Discretion

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