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Call Center Agent at an Agribusiness Firm

By - - [ Job vacancies ]

A group of Agribusiness set to alleviate hunger in Nigeria is recruiting to fill the position below:

Job Title: Call Center Agent

Location: Ikeja, Lagos
Employment Type: Full-time

Duties

  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures

Requirements

  • Interested candidates should possess a Bachelor’s Degree, FSLC, HND, NCE, OND or SSCE / GCE / NECO qualification with 0-10 years work experience.

Salary
NGN60,000 – NGN80,000 / Month.

Application Closing Date
17th June, 2021.

How to Apply
Interested and qualified candidates should send their CV to: wharfriftentr@gmail.com using the Job Title as the subject of the email.

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