Ace Coterie Consulting provide industry leading, innovative technology solutions, services and IT support to a diverse range of business across different industry sectors. We provide a wide range of outsourcing solutions and business support. Open Jobs
  1. Customer Service Supervisor
  2. Executive Assistant to the CEO
Customer Service Supervisor Job Type: Full Time Qualification: BA/BSc/HND Experience: 2 years Location: Lagos Job Field: Customer Care Responsibilities:
  • Overseeing and assessing customer service staff activities, and providing them with regular performancerelated feedback.
  • Strategizing and monitoring the daily activities of customer service operations.
  • Assisting customer service staff with duties where required.
  • Training staff in areas of customer service and company policies.
  • Managing cashier coverage and customer flow to ensure proficient customer service.
  • Monitoring and authenticating returns, exchanges, and voids.
  • Investigating and solving customer service complaints.
  • Assisting with the development and implementation of service policies, and explaining these to staff and customers.
  • Maintaining documentation pertaining to customer service department activities.
  • Performing additional duties where needed.
Requirements:
  • B.sc/HND in a relevant discipline.
  • 2 years of work experience in a similar position.
  • Proficient knowledge of customer service, and standard office practices and procedures.
  • Excellent computer skills.
  • Proficient standard office equipment skills.
  • Outstanding communication skills, both written and verbal.
  • Strong people skills.
  • Excellent phone etiquette.
  • Outstanding organizational skills.
Executive Assistant to the CEO Job Type: Full Time Qualification: BA/BSc/HND Experience: 1 year Location: Ikeja, Lagos Job Field: Administration / Secretarial Job Details:
  • Provide executive and personal support to the MD/CEO in discharging his daily functions.
Job Requirment:
  • BSc or HND in a management or administion field.
  • Excellent written and verbal communication skills.
  • Organizational skills, Strong time management skills and the ability to organize and coordinate multiple projects at once.
  • Proficient in Microsoft word, excel and powerpoint.
  • Flexible individual and a team player willing to do what it takes to get the job done; adaptable and enjoys a challenge.
  • Ability to keep confidential records.
  • Excellent interpersonal skills.
Method of Application Interested and qualified candidates should forward their CV to: recruitment@acecoterieconsulting.com using the position as subject of email. Also: Click here to apply online N.B: Only shortlisted candidates will be contacted. Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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Nnenna

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